Topic One Questions - Introduction to ebusiness and getting started online

Use the Powerpoint presentation but also look for further and deeper insight by using online resources to research your answers.

1) I1) Internet risks – give examples of four things that can go wrong with a transactional site?
-you wont recieve the goods

-over charging

-paranoia with pay pal and credit cards especially when travelling overseas

- goods maybe broken or faulty

2) Write down a definition for each:

a) E-commerce: E-commerce is the use of conducting business transitions over the internet some of these transactions consist of buying and selling services and products, marketing and transferring funds. E- commerce can be conducted between a business to business and/or business to customer interface.

b) E-business: E-businesses is becoming essential as they are businesses conducted online used to improve communication with workers and steakholders. Not only is communication improved but also the awareness of the organisation and their productivity and efficiency.

3) What is the difference between buy side and sell side eCommerce?

Buy side: Transactions made by organisations to gain goods and/or services from its suppliers

Sell side: Transactions used for organisations to sell products to customers.

4) Describe the different types of eBusiness

There are four different types of eBusiness, those are:

1.(B2B) When 2 businesses or firms create a transaction in which one firm was a producer and the other a supplier.

2. (B2C) One party is a firm and the other a customer. The firm can deliver goods and survey the customer whilst the customer can inquire and/or purchase online.

3.(INTRA B COMMERCE) The transactions and interactions between 2 people or departments of the organisation.

4.(C TO C COMMERCE) Both parties are involved with customers and buy and sell goods where no markets are available.

5) Which digital technology has the highest penetration rate? Explain and source your answer.

I believe mobile phones have the highest penetration rate out of all forms of technology.

Mobile phones are used by all sorts of people aging from children to senior citizens; it is this popularity that demands our constant use and attention in our everyday lives. Mobiles are used for social communication by most teenagers, business, home use and emergencies creating a friendly interface for consumers. It is with the use of variety in manufacturing that has become increasingly useful due to current applications adapted to the standard phones previously used. Phones are now able to withstand internet, ringtones, calls, messages, photos, videos and games to say the least which proves their adaptability and efficiency.

Even though the internet is a widely used communicational tool, it is the mobile phone which is used more due to its ease in transportation and the use of various applications.

Source: Judith Earl (2009) The popularity of mobile phones. Retrieved 16 March 2010 from http://www.buzzle.com/editorials/2-14-2006-88841.asp

6) List::Four drivers to adoption of sell-side e-commerce by business.

-Increase market and customer awareness

-Increases profits

-Reduces the need for extensive customer service – information is readily available

- Broader range of products and services to adapt to demand levels

7) Four barriers to adoption of sell-side e-commerce by business.

-Competition from other suppliers

-Set up and running costs

-Reliability of product and services

-Lack of knowledge of both organisations and customers

8) How might a restaurant in Sturt Street Ballarat benefit from an online presence?

To many people Ballarat is a small town; therefore the introduction of online involvement would increase popularity and awareness of a restaurant on Sturt Street. This could increase profits as tourists are able to search restaurants in the area. The restaurant could also post valuable information such as direct location, the menu and reviews, which should also maintain customer value and popularity.

9) What are some examples of Digital information??

Internet, Web-pages, Mobile phones, Television, Blogs, Videos, Podcasts

10) What is the semantic web? Are we there yet?

From what I gathered the semantic web, is the introduction of the internet being run solely by computers without human involvement. This notion of computer to computer interaction may be possible however it will still take many years to perfect. I do not believe we are at that advanced point yet, even though there are many things computers should be able to do by themselves like simple updates, I do believe that human input is still quite necessary.

References:

Judith Earl (2009) The popularity of mobile phones. Retrieved 16 March 2010 fromhttp://www.buzzle.com/editorials/2-14-2006-88841.asp

Wikipedia

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